Make our community cleaner and safer by using 311

Make our community cleaner and safer by using 311. Join your neighbors in reporting: Use 311 quickly and easily to request the City’s most popular services, including graffiti removal, pothole repair, and bulky-item pickup.
https://www.lacity.org/myla311
or call: 311

Here are the latest stats on our 311 usage.

NoHo NC reports 22,441 3-1-1 service requests in 2021;
Van Nuys NC reports 28,486 3-1-1 service requests in 2021.

NoHo NC reports an average 5.2-days turnaround time for completed requests;
Van Nuys NC reports an average 5.1-days turnaround time.

NoHo NC reports an average of 77% of 3-1-1 service requests completed within 5-days;
Van Nuys NC reports an average of 76% of 3-1-1 service requests completed within 5-days.

NoHo NC reports that 45% of 3-1-1 requests are submitted by Phone; 32% via MyLA311 Mobile App; 17% via online self-service website; less than 1% via email; and about 5% self-reported by L.A. City drivers (mainly Graffiti Removal and Illegal Dumping Pickup).

Van Nuys NC reports that 45% of 3-1-1 requests are submitted by Phone; 30% via MyLA311 Mobile App; 14% via online self-service website; less than 1% via email; and about 10% self-reported by L.A. City drivers (mainly Graffiti Removal and Illegal Dumping Pickup).

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