Mayor Eric Garcetti Announces Mobile App for Building And Safety Customers
Mayor Eric Garcetti and the Los Angeles Department of Building and Safety (LADBS) today announced the launch of a new mobile app, LADBS Go, which offers customers easy access to the department’s most-requested services from their smartphones.
“Modernizing government and improving customer service through technology is a key part of my Back to Basics agenda,” said Mayor Garcetti. “LADBS Go will make it easier to do business and get city services anywhere, at any time.”
The frequently-requested services accessible through LADBS Go include requesting inspections, accessing permit information, reporting code violations and locating a Development Services Center (DSC). LADBS Go also provides features available exclusively on the app, including access to real-time DSC counter wait times. This feature saves customers time and money by helping them avoid long lines during busy hours.
LADBS Go also takes advantage of mobile device capabilities, including the ability to scan permit barcodes and save data to a device. The pre-programmed DSC locator directs customers to any DSC through their device’s GPS.