General Services

City of Los Angeles website:
Link:  Service Request or Service Request Form

Clean Streets ResourcesCity of Los Angeles Clean Streets Program: The City’s Implementation Plan for the Clean Streets Citywide Program (Council File: 15-0600-S78) aims to provide a comprehensive program to improve Angelenos’ quality of life by cleaning up our streets. This plan includes the effort to promote the City of Los Angeles’ free service to pick up discarded bulky items such as mattresses, furniture, and appliances. Please help the city discourage the abandoning of trash on the street by dialing 3-1-1  or going online to request free bulky item pick up.

City of Los Angeles smartphone mobile app:
http://lacity.org/myla311/index.htm
Links Angelenos with the services and information they need to enjoy their city, beautify their community and stay connected with their local government.

In the myLA 311 smartphone app,  ‘Submit Service Request’ feature allows you to quickly and easily request the City’s most popular services, including graffiti removal, pothole repair, and bulky-item pickup.

Los Angeles Police Department
877-ASK-LAPD (non emergency)

Van Nuys Community Police Station
6240 Sylmar Avenue
Van Nuys, CA 91401
818-374-9500 Voice
818-785-6619 TDD/TTY
http://www.lapdonline.org/van_nuys_community_police_station

Van Nuys Police News:                                                                                                                   http://www.lapdonline.org/van_nuys_news

Los Angeles Fire Department
LAFD: 213.978.3800 [Main-non emergency]
213.978.3820 [Public Information Officer]

Fire Station 39
14355 Arminta Street
Van Nuys, CA
818-756-8639 (call 911 if it is an emergency)

Los Angeles Department of Water and Power
Van Nuys CSC
6550 Van Nuys Boulevard
Van Nuys, CA 91401
www.ladwp.com

Southern California Gas Company
Van Nuys Branch Office
6550 Van Nuys Boulevard
Van Nuys, CA 91401

Costumer Service:
Residential Customers — 1-877-238-0092
My Account Support — 1-877-238-0092
Commercial & Industrial Customers — 1-800-427-2000
Hearing Impaired, TDD/TTY — 1-800-252-0259
Interactive Voice Response Self-Service (English/Spanish) — 1-877-238-0092

For Multilingual Customer Service:
Customer Service representatives who speak Spanish, Mandarin, Cantonese, Korean and Vietnamese are available Monday through Friday, 8:00 am to 5:00 pm.
Español — 1-800-342-4545
國語 — 1-800-427-1429
粵語 — 1-800-427-1420
한국어 — 1-800-427-0471
Tiếng Việt — 1-800-427-0478
For other languages — 1-800-427-1345

Department of Public Works
Bureau of Street Services – City of Los Angeles
1149 South Broadway, 4th floor
Los Angeles, CA 90015
7724 Van Nuys Boulevard
Service Request Hotline- General Sanitation Information
1-800-773-CITY (2489)
bss.boss@lacity.org
http://bss.lacity.org/index.htm

San Fernando Valley Office
6262 Van Nuys Blvd, Ste 351
Van Nuys, CA 91401
Tel: (818) 374-4600

Bulk items removal:
Contact: 1-800-773-2489
http://www.lacitysan.org/solid_resources/refuse/services/bulky_items.htm
Service form: http://www.lacitysan.org/solid_resources/refuse/service_request.htm

Graffiti removal:
http://anti-graffiti.lacity.org/welcome.cfm?CFID=582&CFTOKEN=EDCD5356-2CF5-42DA-A8C1857A1D9BC3C9

Hazardous Waste removal:
S.A.F.E Centers: Permanent Collection Center local station
Sun Valley: RANDALL STREET
11025 Randall St.
Sun Valley, CA 91352
Hours of Operation:
Saturdays and Sundays
9:00 a.m. – 3:00 p.m.

Free Mulch Give-Away:
Van Nuys Area- near D.C. Tillman Plant
Entrance South of Densmore Ave. Intersection
Mulch Delivered to this Location: Mondays
Hours of operation: Mon-Fri 7:00 A.M. – 3:30 P.M.
How to get there: Directions

Social Security Office:
14500 Roscoe Blvd. Suite 207
Panorama City, CA 91402
1-800-772-1213
http://www.ssa.gov/

Los Angeles County Department of Social Services:
http://lacounty.gov/wps/portal/lac

Transportation:

Los Angeles County Metropolitan Transportation Authority (Metro)
Customer Service
Union Station/Gateway Transit Center – East Portal
Gateway Plaza
Los Angeles
Monday – Friday, 6 a.m. – 6:30 p.m.
Bus & Rail Transit Information: 323.GO.METRO (323.466.3876)
Email: customerrelations@metro.net
http://www.metro.net/

Regional Transportation:

Metrolink
Local Station in Van Nuys:
Van Nuys Station
7720 Van Nuys Blvd.
Van Nuys, CA 91405
(800) 371-5465 (LINK)
http://www.metrolinktrains.com/stations/detail/station_id/133.html

Speech and hearing impaired customers:
(800) 698-4833 (4TDD).

Los Angeles Department of Transportation (LADOT)
Department Headquarters
City of Los Angeles
Department of Transportation
100 S. Main St., 10th Floor
Los Angeles, CA 90012
Phone: (213) 972-8470

Local District Area:
East Valley
Serving Council Districts: 2,4,5,6,7
6262 Van Nuys Blvd. Room 320
Van Nuys, CA 91401
(818) 374-4688
LADOT.EastValleyDistrict@lacity.org

Amtrak:
Local Station
Van Nuys, CA (VNC)
Station Building (with waiting room)
7724 Van Nuys Boulevard
Amtrak/Metrolink Station
Van Nuys, CA 91405
1-800-USA-RAIL (1-800-872-7245) or TDD/TTY (1-800-523-6590)
http://www.amtrak.com/servlet/ContentServer?pagename=am/am2Station/Station_Page&code=VNC

Local contact:
Jonathan Hutchison
Regional Contact
governmentaffairsoak@amtrak.com
(510) 238-2671 (ph)

Airports:

Van Nuys Airport
16461 Sherman Way
Van Nuys, CA 91406

Phone (818) 442-6500 / TDD (818) 442-6560
http://www.lawa.org/welcomeVNY.aspx

LAX Fly-Away – Van Nuys Station
7610 Woodley Avenue
Van Nuys, CA 91406
(866) 435-9529
http://www.lawa.aero/welcome_LAX.aspx?id=292#tabulation

Hospitals:

Valley Presbyterian Hospital
15107 Vanowen Street,
Van Nuys CA 91405
Tel: 818-782-6600
contactus@valleypres.org
http://www.valleypres.org/

Libraries:

Los Angeles Public Library – Van Nuys
6250 Sylmar Ave
Van Nuys, CA 91401
Tel:(818) 756-8453
http://www.lapl.org/branches/van-nuys

Museums and Galleries:

logo

The Museum of San Fernando Valley
http://www.museumsanfernandovalley.blogspot.com/
http://www.themuseumsfv.org/home

ValleyPreview4_03San Fernando Valley Relics
21630 Marilla St.
Chatsworth CA 91311
818-678-4934
Hour of Operation
Every Saturday from 10:00am – 3:00pm
info@valleyrelics.org
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The Nethercutt Collection
15200 Bledsoe Stree
Sylmar, CA 91342
(818) 364-6464
(818) 364-6466 (fax)
info@nethercuttcollection.org

Museum and Collection closed all major holidays:
Presidents Day
Memorial Day (Sunday – Tuesday)
4th of July
Labor Day
Thanksgiving (Thursday – Monday)
Christmas (2 weeks – call for dates)

There are no eating facilities, or picnic areas on the premises.
No dress code
Handicapped Accessible

Parks:

City of Los Angeles Department of Parks and Recreation
http://www.laparks.org/index.htm
Park Rangers Hotline
http://www.laparks.org/index.htm

Van Nuys Recreation Center
14301 Vanowen Ave., Van Nuys, CA 91405
Tel.: (818) 756-8131
VanNuys.RecreationCenter@lacity.org
http://www.laparks.org/dos/reccenter/facility/VanNuysRC.htm

Delano Recreation Center
15100 Erwin St., Van Nuys, CA 91411
Tel.: (818) 756-8529
Delano.RecreationCenter@lacity.org  
http://www.laparks.org/dos/reccenter/facility/delanoRC.htm